FAQ

Creating an account is quick. Click Sign Up on the homepage, provide a valid email, create a secure password, choose your preferred currency (Bitcoin, EUR, or USD), and fill in basic personal details. You may be prompted to confirm your email — open the verification message and click the link to complete registration. Keep your login credentials safe and use a strong, unique password. If you prefer using crypto, you can fund your account with Bitcoin right after registration. If you encounter issues, reach out via live chat or email support@betzed.com for immediate help.

Betzed’s current primary welcome offer is a 300% match up to $3,000. To claim, make a first deposit of at least $5 and accept the bonus when prompted. The bonus carries a 40x wagering requirement applied to the combined amount of bonus + deposit. Bonuses are non-sticky, meaning wagerable funds come from your bonus balance once accepted. Note that the bonus has a maximum cashout cap tied to the bonus value (see the bonus terms). Promotions can change, so check banner terms at deposit time or contact support for the latest details. Act promptly for limited-time variations of welcome deals.

No-deposit bonus codes are not guaranteed and are offered occasionally. At this time, there are no active no-deposit codes listed on the main promotions page. When such codes become available they’ll be promoted on-site and via official channels. For the most reliable updates, watch the promotions section and register for account notifications. If you believe you received a code from a partner, contact support@betzed.com to verify eligibility before attempting to claim it.

Betzed accepts Bitcoin, MasterCard, and Visa. Choose your currency at registration (Bitcoin, EUR, USD). Deposits are usually instant for cards and immediate for Bitcoin, though processing times can vary with banks. Withdrawals require verification and processing; card withdrawals often take several business days, while Bitcoin payouts are typically faster after approval. There may be minimum/maximum limits per method; check your cashier for specifics. If you’ve accepted a bonus, remember the bonus terms (wagering and any max cashout) apply before withdrawing bonus-related funds.

Wagering requirements indicate how many times you must wager awarded bonus funds (or bonus + deposit, depending on the offer) before you can withdraw winnings from that bonus. For the 300% welcome match, the requirement is 40x applied to the sum of the bonus and deposit. Example: if you deposit $10 and receive $30 bonus, wagering applies to $40 x 40 = $1,600 total to be wagered. Different promotions can have different multipliers and contribution rates by game; always read the specific bonus terms before accepting. Bonuses are non-sticky, so your deposited funds remain withdrawable if you don’t use the bonus.

Yes. The site is optimized for modern mobile browsers so you can play on phones and tablets without installing anything. Games from many providers are built in HTML5 and adapt to touchscreen play. For the best experience, use an up-to-date browser, enable cookies, and ensure a stable internet connection. If you prefer an app and one becomes available, it will be announced on-site and through official channels.

Betzed features games from a wide range of studios including NetEnt, Evolution Gaming, Pragmatic Play, Hacksaw Gaming, NoLimit City, PG Soft (Pocket Games), Belatra Games, Bgaming (Softswiss), FantasmaGames, and 3 Oaks. This mix covers slots, table games, live dealer tables, and specialty titles. If you’re looking for a particular game or provider, use the site’s game filter or contact support for recommendations.

Verification is required to secure your account and process withdrawals. Typical KYC documents include a government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement under three months old), and sometimes proof of payment method (photo of card or crypto wallet address). Submit documents through your account’s verification area or as directed by support. Verification timelines vary but are often completed within 24–72 hours once clear documents are supplied. Delays or additional requests may occur for large withdrawals or unusual activity.

Betzed uses industry-standard security measures to protect data and transactions, including encryption protocols for sensitive information and secure payment processing. When you see the site’s security icons and HTTPS in the browser bar, your connection is encrypted. The platform also performs account verification to prevent fraud. For extra safety, enable strong passwords and consider two-factor authentication if it’s offered. If you suspect unauthorized access, contact support immediately.

Try these quick fixes first: refresh the page, clear your browser cache and cookies, or switch to a different browser or device. Ensure your browser is up to date and that any ad blockers or privacy extensions aren’t interfering. If the problem persists — for example, error messages during deposit or gameplay crashes — capture screenshots and contact live chat or email support@betzed.com with details (time, device, and steps taken). Support can escalate technical issues and provide status updates.

Betzed offers live chat for immediate assistance and email support at support@betzed.com for longer issues or document submissions. There’s also this FAQ section for quick answers. Use live chat for urgent problems like login troubles or pending transactions; for verifications or formal records, email is appropriate. Support hours and response times are listed in the site footer and may vary; expect faster replies for live chat during peak hours.

Betzed encourages safe play and provides account tools to help manage activity. You can set deposit limits, session time reminders, or opt for temporary cool-off and longer-term self-exclusion through your account settings or by contacting support. If you feel play is becoming a problem, seek help through the resources listed on the site’s responsible gaming page or contact support to apply limits. Remember that help is available and taking control of your play is straightforward.